If you would like to request a return for a product purchased from Precision Equine please contact our customer service team
Phone: 1300 092 880 during business hours (Mon to Fri – 9 am to 5 pm AEST)
Please call or email our Customer Service Team with the following:
Requirements to be eligible for a return
Can I cancel my order?
If you request to cancel an order, you must contact Precision Equine via phone or email. However, please be aware that we cannot guarantee the request as it may have already been dispatched.
If your order has already been dispatched and you still wish to cancel, please do the following:
Please choose products carefully. We do not accept returns for opened/used products if:
Damaged / Faulty Goods:
If you have received a damaged/faulty or incorrect product from Precision Equine, please email firstname.lastname@example.org with the following: